Travel AI

The Itinerary Planner is an AI agent that creates day-wise, personalized travel plans tailored to destination, interests, and budget. It plans complete travel itineraries based on preferences, budgets, and external real-time constraints like visa, season, and distance. This system builds day-by-day plans by leveraging data from merchants, geographic locations, and user behavior. It dynamically adapts these plans based on user inputs and adjustments, ensuring personalized and context-aware scheduling that evolves with changing needs. The agent boosts booking engine conversion and adds utility to travel credit card portals, increasing trip value per user.

The Destination Intelligence Agent suggests high-fit travel destinations based on user lifestyle, transaction history, seasonal trends, and crowd-sourced reviews. It clusters users based on their travel personas, enabling more tailored recommendations and experiences. This agent incorporates external signals such as climate conditions, local events, and flight prices to enrich its analysis and provide personalized travel suggestions. Using this data, it recommends cities, hotels, routes, or zones that align with each user's preferences and travel behavior. The agent aims to reduce decision fatigue and enhance travel card programs while boosting cross-border spending. It is designed to deliver targeted, context-aware destination suggestions to increase bookings and engagement.

The Discovery Driver Agent curates personalized exploration journeys to help customers go beyond their usual choices and discover new brands, categories, and experiences. It identifies a customer’s dominant affinities and expands them into adjacent categories or brands, while applying diversity rules to avoid repetitive results. This agent serves personalized exploration journeys as lists or contextual nudges, driving serendipitous discovery.